The other day, one of my customers called and told me that he couldn't get his new AV software to install. No matter what he did, he couldn't get the CD to work in his computer. When I got there, everything looked ok until I opened the CD drive and found that he had inserted the CD label down. When I turned it right-side-up I was able to install the software for him.
I'm enjoying your blog. Hope to post more for you down the road.
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